Sierra Providence Health Network (SPHN) brings together advanced technology and services in caring for you and your family.

Our system includes four hospitals: three acute care hospitals, Sierra Medical Center, Providence Memorial Hospital, and The Children’s Hospital at Providence and a physical rehabilitation hospital, Sierra Providence Physical Rehabilitation Hospital, which is equipped to handle brain injuries and other serious disorders.

Patient Safety

At Sierra Medical Center patient care and safety is our top priority. We strive to resolve any patient care or safety concerns and implement any suggested enhancements to our patient safety program in a timely manner through open dialogue and communication. You can report any issues or concerns by calling the hospital management at:

Children's Hospital at Providence Memorial Hospital    915-577-6011         

Providence Memorial Hospital    915-577-6011         

Sierra Medical Center    915-747-4000         

Sierra Providence East Medical Center    915-832-2000         

Sierra Providence Rehabilitation Hospital    915-544-3399

If we cannot resolve your concern or implement your ideas in a timely fashion, you may also contact the following:

Out ethics Action Line at 1-800-838-4427

Joint Commission

The public may contact the Joint Commission™s Office or Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling
1-800-994-6610 or emailing:  complaint@jointcommission.org.