Patient care and safety is a priority throughout the Sierra Providence Health Network. We strive to resolve any patient care or safety concerns and implement any suggested enhancements to our patient safety program in a timely manner through open dialogue and communication. You can report any issues or concerns by calling hospital management at the numbers listed below:

Providence Memorial Hospital (915) 577-6011

Sierra Medical Center (915) 577-4000

Sierra Providence East Medical Center (915) 832-2000

The Children's Hospital at Providence (915) 577-6011

If the concerns cannot be resolved through the facility’s management team, the individual may contact The Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints.

Ethics Action Line   (800) 838-4427
Joint Commission   (800) 994-6610

The public may also email The Joint Commission's Office or Quality Monitoring about a Joint Commission-accredited health care organization at: complaint@jointcommission.org